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20+ Years of Expertise Document Automation and Process Workflow Consulting
Document Automation
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Our firm has used the HotDocs consulting services of Liz Mayberry and REAL Automation Solutions since 1998. They are knowledgeable, professional and easy to deal with. I would give them my highest recommendation. Since we started using HotDocs document automation we have been able to reduce the amount of time it takes our attorneys and staff to prepare documents. One staff member that handles most of our clients’ files processes approximately 1500 cases a year. We would not be able to serve our clients with that speed and efficiency if we didn’t have REAL Automation Solutions and HotDocs helping our firm.
When I started my law practice, I wanted my estate planning documents to look specific way and have specific provisions that I could not find in any commercial package. So I began to program my dream document system myself in HotDocs. This went well until I got too busy practicing law to program HotDocs. I then trained an employee to program the system so that we could finish it. Within a year or so the employee left, and I was back where I started, no time, and no employee trained in HotDocs.
In 2006 I decided to outsource my system’s creation to a HotDocs consultant and chose Real Automation. What I wanted to do was quite complex and involved. They were able to get me to my goals and manage my expectations for delivery times and costs along the way. I have been so happy with their service, that, all these years later, I am still with them. I highly recommend Real Automation to anyone who needs document automation.
We started working with REAL Automation in 2008 as our HotDocs consultant. Not only do we find them extremely easy to work with, they are very helpful and always willing to go that extra mile. Their prices are straightforward—there’s no hiding the ball. Our HotDocs consultant Liz is the total HotDocs expert. Not only did she recreate all our forms (and fix them), but she also assisted our office in a very difficult transition from WordPerfect to Word, creating a customized Toolbar for our users. I use that toolbar daily and I don’t know what I would do without it. If you choose to do business with REAL, you won’t regret it. Whether its creating your own customized HotDocs system or purchasing their program, working with them is great and I look forward to working on future projects with them.
