When I started my law practice, I wanted my estate planning documents to look specific way and have specific provisions that I could not find in any commercial package. So I began to program my dream document system myself in HotDocs. This went well until I got too busy practicing law to program HotDocs. I then trained an employee to program the system so that we could finish it. Within a year or so the employee left, and I was back where I started, no time, and no employee trained in HotDocs.
At this point, I decided to outsource my system’s creation to professionals and I chose Real Automation. What I wanted to do was quite complex and involved. Kim and Liz Mayberry were able to get me to my goals and manage my expectations for delivery times and costs along the way. I have been so happy with their service, that, seven years later, I am still with them. I highly recommend Real Automation to anyone who needs document automation.